Frequently Asked Questions
Everything you need to know about AHAVA Global beauty and skin care.
What is the source of your ingredients?
AHAVA Global products are formulated with nutrient-rich Dead Sea minerals and high-quality botanical extracts designed to nourish and revitalize your skin naturally.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we maintain strict cruelty-free standards across our entire supply chain.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is in its original packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.